Terms of service
Last Updated: October 19, 2026
1. Overview
Welcome to Plumo. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Plumo. Plumo operates this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and any policies referenced herein. If you do not agree to these terms, please do not use our website or services.
2. Eligibility and Use of Our Website
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian where required.
You agree to use our website only for lawful purposes. You must not use our services to engage in fraudulent activity, violate applicable laws, infringe on the rights of others, or interfere with the operation or security of our website.
3. Products and Product Information
We make reasonable efforts to display accurate product descriptions, images, specifications, and prices. However, colors and other visual details may vary depending on your device and display settings.
We do not guarantee that product descriptions, images, or other website content will always be completely accurate, current, or error-free.
We reserve the right to correct errors, update product information, modify product offerings, or discontinue products at any time, subject to applicable law.
4. Orders and Acceptance
When you place an order, you are making an offer to purchase the selected products under these Terms of Service.
We reserve the right to accept, reject, or cancel an order when permitted by law, including in cases of suspected fraud, pricing errors, inventory issues, or inaccurate order information.
If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method.
You are responsible for providing accurate billing, shipping, and contact information when placing an order.
5. Prices and Payment
All prices and applicable charges will be displayed at checkout before you complete your purchase.
Prices, promotions, and product availability may change without prior notice, except where otherwise required by law. Any change will not retroactively alter a completed order unless permitted by applicable law.
You agree to provide valid and current payment information and authorize us and our payment service providers to process the payment associated with your order.
6. Shipping and Delivery
Orders are generally processed within 1–2 business days. Estimated shipping time is 5–8 business days after processing and shipment.
The total estimated delivery time is approximately 6–10 business days, excluding weekends and public holidays.
These timeframes are estimates, not guarantees. Delivery may be affected by carrier delays, weather, holidays, incorrect addresses, and other circumstances beyond our control.
For additional information, please review our Shipping Policy on our website.
7. Returns, Refunds, and Cancellations
Returns, refunds, and order cancellations are subject to our applicable Return and Refund Policy.
Please review that policy before placing an order to understand the applicable eligibility requirements, procedures, and timeframes.
Nothing in these Terms of Service limits any rights or remedies that cannot legally be excluded under applicable law.
8. Promotions and Discounts
We may offer discounts, promotional codes, or special offers from time to time. These promotions may be subject to additional terms, expiration dates, eligibility requirements, or product exclusions.
Unless otherwise stated or required by law, promotions cannot be combined with other offers and have no cash value.
We reserve the right to modify or discontinue a promotion in accordance with applicable law.
9. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services, including payment processors and shipping providers.
We do not control all third-party websites or services and are not responsible for their content, policies, or practices. Your use of third-party services may be subject to their own terms and privacy policies.
10. Intellectual Property
All content on this website, including text, graphics, logos, product images, designs, and other materials, is owned by or licensed to Plumo or its respective rights holders, unless otherwise stated.
You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission, except where permitted by applicable law.
11. User Feedback and Submissions
If you submit reviews, comments, suggestions, or other content to us, you confirm that you have the right to submit that content and that it does not violate the rights of others or applicable laws.
You must not submit unlawful, misleading, abusive, defamatory, or malicious content.
Where permitted by law, you grant us a non-exclusive, worldwide license to use, reproduce, and display submitted feedback for purposes related to operating, improving, and promoting our business.
12. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Please review our Privacy Policy to understand our data practices.
13. Errors and Omissions
Occasionally, website information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, availability, or estimated delivery times.
We reserve the right to correct such errors and update information, and to cancel or refuse affected orders where legally permitted.
If a correction affects an order you have already placed, we will take any steps required by applicable law.
14. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and services are provided on an “as available” basis.
We do not guarantee uninterrupted, secure, or error-free website access.
Nothing in these terms excludes or limits warranties or consumer rights that cannot legally be excluded or limited under applicable law.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Plumo will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products where such liability may legally be limited.
Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Plumo and its relevant service providers from claims, losses, or expenses arising from your unlawful use of the website or your violation of these Terms of Service or the rights of another person.
This provision does not apply where prohibited by law.
17. Governing Law
These Terms of Service are governed by the applicable laws of the State of Texas and the United States, without overriding any mandatory consumer protection laws that apply to your transaction.
Any disputes will be handled by the courts with appropriate jurisdiction, subject to applicable law.
18. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, website, or legal obligations.
The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of